Siloam Missionary Homes is committed to respecting the privacy of our donors. We provide this Donor Privacy Policy to inform you of the way we protect and use your information.

Information We Collect

• Here are the types of donor information that we collect and maintain:
  Your contact information: name, organization/church, address, phone number, email address;
• Your preference for which ministry your donation will be applied;
• Your payment information: credit card and/or bank account information;
• Information you choose to share with us: questions, comments, suggestions, how you learned of Siloam, and;
• Your communication preferences; e.g., to individuals who request it, we will send periodic mailings related to specific fund-raising appeals, prayer concerns, and newsletters.

How We Use Your Information

Siloam Missionary Homes uses your information to help you complete a donation, communicate back to you, and update you on ministry activity and results. We use credit card numbers only for donation or payment processing.

How We Protect Your Information

We use industry standard safeguards to protect your information. We protect the security of credit card transactions using a number of measures such as encryption, access controls, and physical security. Card numbers are never stored on our premises in any physical or electronic form. These measures make it extremely difficult for anyone to intercept the credit card information you send to us. When we work with other companies to process credit card transactions, those companies also use encryption and other security measures.

We Do Not Share Your Personal Information

Siloam Missionary Homes will not sell, rent, trade or lease your personal information to other organizations. We hold the identity of donors confidentially. We will use your information only to further the ministry purposes of Siloam Missionary Homes. We will not send you mailings on behalf of another organization.

YOUR RIGHTS – GDPR Specific

Personal Information

Where you have provided your consent to us processing your personal data, you may withdraw this consent at any time. In addition, the Global Data Protection Regulations gives you the right, under certain circumstances:

•  to request in writing and securely obtain copies of the personal information we hold about you;
•  to correct or update your personal information held by us;
•  to request us to stop using your personal information for marketing purposes or for any other purpose where there is no legal requirement for continued processing;
•  to object to profiling activities based on our legitimate interest;
•  to request to have all personal data deleted (in the EEA only). To exercise any of these rights please contact privacy@siloamhomes.org.

Please tell Siloam Missionary Homes as soon as any of your contact details change so that records can be kept up to date.

We will take reasonable steps to correct any of your information, which is inaccurate, incomplete or out of date.

Removing Your Name From Our Mailing List

We will honor your desire not to receive mail from us if that is your preference. Please contact us if you wish to be removed from our mailing list. 

Contacting Us

If you have comments or questions about our donor privacy policy, please send us an email at privacy@siloamhomes.org or call our office at (336) 376-8200.